Returns & Exchanges

At Dewha, we want you to glow with confidence; if you are not entirely satisfied with your purchase, we offer a 30-day return policy for unopened and unused beauty products. Our goal is to ensure your skincare journey is seamless, from your first application to any necessary exchanges.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated beauty support team via email with your order number and photos of the items you wish to return.

• 2.
  Receive Authorization

  Once your request is reviewed, we will provide a Return Merchandise Authorization (RMA) and the specific return shipping address.

• 3.
  Secure Packaging

  Carefully pack your items in their original, unopened packaging to ensure they are protected from damage during transit.

• 4.
  Quality Inspection & Refund

  After our warehouse team verifies the item's condition, your refund will be processed back to your original payment method within 7-10 business days.